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    VMC Sales and Retention Support banner image

  • Icon Case Study: Customer Retention Strategy

    An international software manufacturer needed to develop a new customer retention strategy. VMC helped them boost subscriptions and increase customer loyalty.

    Icon Case Study: Certified Partner Program Renewal

    When a technology company needed help with re-enrolling their Gold Partner companies, VMC delivered an unprecidented 91% renewal rate for them.
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    Sales and Retention Support

    VMC provides businesses a comprehensive portfolio of Inbound and Outbound telesales, channel partner management and customer retention programs. We have the processes and people in place to ensure successful support services for B2B, Partner Channels, and B2C.

    Our Sales and Retention Support Services include:

    • Inbound/Outbound campaigns using proven “Solution Sales Methodology”
    • Inbound/Outbound customer retention programs
    • Web based dashboard reporting
    • Quality Monitoring
    • Business Intelligence Gathering and Reporting
    • Training
    • Performance Management
    • Key Performance Indicator’s attainment
    • Reporting
    • Sourcing & Hiring